COMFORT YOU CAN COUNT ON
Kratz Services Inc is professional heating, air, and plumbing company locally owned and operated by Mike and Nancy Kratz. Our company mission statement is “to do the best job the customer hires us to do” and we take that very seriously. We pride ourselves on taking care of our customers, one job at a time and being very thorough. Currently we have 14 full time employees that live in O’Neill, Neligh, Atkinson, Spencer, Chambers and Verdigre. Our service area is approximately all locations within one and a half hours from O’Neill. We live and work in the communities we service, that is why it's extremely important to us to be active supporters of towns in our area. Our company as well as many of our employees belong to several local activity groups that are dedicated to strengthening the future of our Northeast Nebraska communities. In other words: we not only give back, we get involved.
Providing our customers with a professional experience is our main goal. We service all brands of equipment. All equipment purchased and installed by Kratz services comes with our own 2 year labor guarantee. We believe that standing behind your work and products you sell should not be taken for granted. Almost all of the equipment we sell comes with a manufacturer warranty of more than two years.
We specialize in keeping our customers comfortable. That means we do everything from regular heating and cooling, equipment check-ups, emergency service, and installing new equipment. If you have any heating and cooling questions or problems, you can count on our trained service team for prompt answers and service. Don't forget, regular maintenance can help extend the life and performance of your existing equipment. Be sure to ask about our special maintenance service programs. Should you need equipment, we offer a full line of dependable, energy-efficient heating and cooling products and accessories. We can analyze your comfort needs to determine which product will provide you with optimum comfort and value, there is no such thing as “one size fits all” when it comes to installing new equipment. With Kratz Services, Inc. Heating, Air Conditioning & Plumbing Services, your comfort will extend well beyond the temperature of your home. We are proud members of the following organizations.
We are proud members of the following organizations.
North American Technician Excellence (NATE)
Is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.
The Air Conditioning Contractor's Association of America is the heating and cooling industry's leading trade organization. ACCA members adhere to a standard of ethical best practices that is your assurance of quality and professionalism. Kratz Services, Inc. is an active member in good standing with ACCA.
National Comfort Institute is one of the country's top training and certification organizations. NCI started in 1992 as National Balancing Institute, a training organization aimed at helping heating and air conditioning contractors provide even comfort throughout homes and businesses using a technique called Air Balancing. This technique, previously only available for large commercial and industrial facilities was refined to work in smaller buildings and homes.
The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.